Gwen Martin
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Articles
Recent activity by Gwen Martin-
BLAZE: How to Set Up Dahua
Applies to: DS-2DF7284-AEL In an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of you...
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BLAZE: Failover Not Working Properly
Applies to: BLAZEIssue SummaryThis article lists some actions users can take when failover does not work as expected after configuration is completed.ResolutionTo resolve the issue of the failover ...
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BLAZE: Displayed FPS Does Not Match Camera Settings
Applies to: BLAZEIssue SummaryIf the displayed frames per second (FPS) differs from the FPS configured in the camera settings, incoming frame rates and recording status can be checked from Health M...
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BLAZE: How to Reset a BLAZE Recording Box System
Applies to: BLAZESummaryIf a user is unable to authenticate the appliance due to a lost password, a full system reset and format must be performed. This article describes how to reset the system wi...
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BLAZE: Versioning, Installer Naming, and Compatibility Policy
Applies to: BLAZESummaryThis article describes the versioning rules for the BLAZE server and desktop client, the installer file naming conventions, and the compatibility policy for the BLAZE Androi...
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BLAZE: Troubleshooting Semantic Search
Applies to: BLAZEIssue SummaryOccasionally, the Semantic Search function does not work or fails to initialize. This issue typically stems from version mismatches, deactivated settings, or service s...
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BLAZE: How to Set Up Amcrest
Applies to: IP4M-1063E-AI In an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of your...
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BLAZE: How to Set Up ONVIF_ICAMERA
Applies to: MC500LIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of your device ...
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BLAZE: Why are my LPR plate detection events delayed?
Applies to: BLAZEIssue SummarySelecting a license plate detection thumbnail in BLAZE should trigger a replay from that moment. If the camera or Wisenet RoadAI is incorrectly configured then the rep...
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How to generate a HAR file
SummaryTo help our support team diagnose certain web-related issues, we may occasionally request to record a HAR (HTTP Archive) file while reproducing the issue.This article provides detailed instr...