Gwen Martin

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Articles

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  • DesignPro: How to manage devices from the map

    Applies to: DesignProSummaryDevices can be managed directly from the Map tab without switching to the Devices tab.There are two ways to manage a device from the Map tab. This article describes how ...

  • DesignPro: How to Manage a Global Profile

    Applies to: DesignProSummaryThe Global Profile feature allows users to save frequently used Video Profiles and reuse them across multiple projects. Instead of recreating the same profile settings f...

  • DesignPro: How to Create a Global Profile

    Applies to: DesignProSummaryThe Global Profile feature allows users to save frequently used Video Profiles and reuse them across multiple projects. Instead of recreating the same profile settings f...

  • DesignPro: How to add devices from the map

    Applies to: DesignProSummaryIn DesignPro, devices can be added directly from the Map tab without switching to the Devices tab. When you add a device from the map, it is automatically synced to the ...

  • End-of-Life Notice for Wisenet SKY Products

    Applies to: Wisenet SkySummaryHanwha Vision is evolving its cloud strategy to provide greater flexibility and platform choice. Wisenet SKY is a cloud video management system provided in collaborati...

  • ConfigPro v1.0.1 Does Not Launch Automatically After Reboot

    Applies to: ConfigPro Issue SummaryIn ConfigPro v1.0.1, the system tray update utility installs and functions correctly; however, a known issue prevents the application from automatically launching...

  • ConfigPro: ConfigPro Server and Client Version Compatibility and Update Troubleshooting

    Applies to: ConfigPro SummaryConfigPro is designed to operate when the server version is equal to or higher than the client version. Although it is best to keep both components on the same version,...

  • OnCAFE: How to Update Controller Firmware Through OnCAFE

    Applies to: NHP- P100, NHP-P200, NHP-P400, NOP-IC2SummaryController firmware can be updated directly through OnCAFE when a firmware update is available for an onboarded controller.This article expl...

  • OnCAFE: Bulk Enrollment of Controllers

    Applies to: OnCAFESummary Bulk enrollment allows multiple detected controllers to be added to OnCAFE simultaneously. This is useful when several controllers are powered on, connected to the networ...

  • OnCAFE: How to Create Door Unlock/Lock Event Triggers in WAVE

    Applies to: OnCAFE Administrators and organizations using WAVE, environments requiring video surveillance integration with access control eventsSummaryThis article describes how to create door unlo...