Gwen Martin
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Articles
Recent activity by Gwen Martin-
OnCloud: How do I upload a file to an incident?
Applies to: OnCloudSummaryThis article describes how to upload files that provide supporting evidence to an incident. PrerequisitesCreate an incident: OnCloud: How do I create an incident?Uploading...
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OnCloud: How to Add New Licenses to a System
Applies to: OnCloudSummaryThis article describes how to add new licenses to a system in OnCloud. Adding a New LicenseTo add a new license: Log in to Cloud Portal. Navigate to OnCloud. Navigate t...
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OnCloud: How do I add a camera?
Applies to: OnCloudSummaryThis article outlines the process for onboarding a compatible camera to the Hanwha Vision Cloud platform. This article covers adding and configuring the CloudConnector Ope...
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OnCloud: How do I set up local storage backup?
Applies to: OnCloudSummaryThis article outlines the process for setting up and testing Local Storage Backup in the Hanwha Vision Cloud platform.Setting up Local Storage BackupTo set up local storag...
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OnCloud: What browsers are supported?
Applies to: OnCloudSummaryThis article lists the supported browsers for OnCloud.Supported BrowsersUse the most recent version of one of these browsers:Apple Safari Google Chrome Microsoft EdgeOthe...
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OnCloud: System Requirements
Applies to: OnCloudSummaryOnCloud is a cloud video management system that provides access to live and recorded video, searchable clips, and event notifications. This article lists the system requir...
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OnCloud: How do I watch a clip?
Applies to: OnCloudSummaryThis article provides instruction for watching, downloading, deleting, and commenting on clips.VideoBelow is a short video demonstrating how to view clips.Opening and Play...
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OnCloud: How do I add locations and areas?
Applies to: OnCloudSummaryAll cameras have a location and an area. A location is usually a property, and an area is a part of a property, such as a room or a parking lot.This article provides instr...
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OnCloud: How do I add my organization?
Applies to: OnCloudSummaryUse this page to set up OnCloud for the first time. To start, create an organization, which also creates an administrator account.VideoBelow is a short video explaining ho...
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OnCloud: How do I reset my password?
Applies to: OnCloudSummaryThis article explains how to reset your password when you have forgotten it or need to regain access to your account. You can do this yourself from the login page without ...