Gwen Martin

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Articles

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  • SightMind: How do I configure a customized time zone?

    Applies to: SightMind Summary SightMind v1.8.0 introduces customized time zone support, allowing users to configure individual time zone settings for Dashboard, Analytics, and Reports modules indep...

  • SightMind: How do I create report using analytics result?

    Applies to: SightMindSummarySightMind enables seamlessly importing analytics results into the Report module. This feature streamlines the workflow from data analysis to documentation. Users can con...

  • SightMind: How do I configure occupancy?

    Applies to: SightMindTo maintain standards, Hanwha Vision uses the web UI for all knowledge base articles about product configuration. Open Chrome, enter the IP Address of your device into the URL ...

  • SightMind: FAQ

    What is SightMind? SightMind transforms raw video from security cameras into something that helps drive business decisions. It achieves this in various markets by storing, analyzing, and visualizin...

  • SightMind: How do I use the map widget?

    Summary SightMind includes a map widget to see the totals for different statuses and events.  This article describes how to use the map widget. Using the Map Widget To use the map widget: Log in t...

  • Cloud Portal: Camera does not show up in Cloud Portal for onboarding

    Issue SummaryThe camera does not appear in Cloud Portal to be onboarded. ResolutionTo resolve this issue, try the following troubleshooting methods, working through each one to determine the issue ...

  • Cloud Portal: How do I change my password?

    Applies to: All Cloud PortalSummaryThis article provides instructions for changing your password in Cloud Portal. Changing a PasswordTo change a password:  Sign in to your Cloud Portal account.  In...

  • Cloud Portal: How do I search for locations?

    SummaryThe Locations section on the Dashboard allows you to search for locations based on a number of criteria. This article provides instructions for searching for Locations.Searching for Location...

  • Cloud Portal: How do I handle an incorrect email address when adding a user?

    Applies to: Cloud PortalSummaryWhen managing new users in Cloud Portal, it is possible to accidentally use the wrong email address. Email addresses cannot be edited, so the user must be deleted and...

  • Cloud Portal: How do I use the storage calculator?

    Applies to: Cloud PortalSummaryThis article describes how to use storage calculation tools in OnCloud.Calculating StorageTo calculate storage:  Log in to Cloud Portal.  Navigate to OnCloud.  Cli...