Gwen Martin

Applies to: OnCloudSummaryTo customize what someone can do with their account, you can: Change the role  Enable or disable external video sharing  Add or remove access to locations and areas  Deact...

Applies to: OnCloud, OnCAFESummaryCo-termination eases license management by aligning everything to one renewal date. License co-termination joins all licenses within an organization with one singl...

Applies to: HealthProSummaryThis article provides the latest HealthPro and Bridge specifications based on the official software specification sheet.IMPORTANT: Specifications may change without prio...

Applies to: OktaIssue SummaryIf an email is registered as only one account type across all organizations, the user is redirected immediately to a specific login page after entering their email.If t...

Applies to: HealthProSummaryUsers can quickly check the operational status of key HealthPro services at the official Hanwha Vision Cloud Status page: https://status.platform.hanwhavision.cloud/. Th...

Applies to: OktaIssue SummarySometimes, SCIM synchronization may not be instantaneous. This article describes how to resolve the delay in synchronization.ResolutionSynchronization may take some tim...

Applies to: OktaIssue SummaryAn account migration can fail when attempting to convert or create an account that is restricted by policy. This article describes how to alleviate migration failure. R...

Applies to: OktaSummaryWhen a user leaves the organization or no longer requires access, their access must be revoked. There are two ways to accomplish this task: Manual or Automatic. This article ...

Applies to: OktaSummaryThis article explains how to manage the initial onboarding and account migration on your selected integration option for Okta to Cloud Portal.Onboarding OktaThere are a few m...

Applies to: HealthProSummaryThis article provides a quick and easy guide for new HealthPro users, from onboarding the HealthPro device to using key HealthPro features, with links to relevant docume...