Gwen Martin

Applies to: WAVE SummaryThis article describes how to add Text-to-Speech (.tts) files to a Hanwha IP speaker. Adding Text-to-Speech FilesTo add text-to-speech files:Log in to the IP speaker.Navigat...

Archived 8-Jul-26Applies to: WAVESummaryThis article describes the data that must be copied and transferred when the WAVE server application is moved from one machine to another. NOTE: Not all data...

SummaryThis article lists the Hanwha Vision camera models that support the use of the Genetec Security Center SaaS App. This article provides a compatibility list for camera-to-cloud cameras with G...

Applies to: WAVE SummaryThis article describes how to add audio files to a Hanwha IP speaker. Adding Audio FilesTo add audio files:Log in to the IP speaker.Navigate to Environment Settings > Device...

Applies to Models: AT-IE series, HV-x950 series, HV-x530 series, HV-x540 series, HV-x250 series, and HV-GS980 series Allied Telesis switchesSummaryThis article describes the process to update the f...

Camera Model Naming RulesNumbering Rules for Recorder Model Naming

Applies to: Wisenet X, Wisenet P, & Wisenet T series cameras that have a micro-USB portSummaryThe USB port on many Wisenet cameras allows for easy configuration of the field of view, zoom, focus, P...

SummaryLicense plate recognition (LPR) requires special camera settings that are different from normal monitoring. The proper settings according to the monitoring environment can help you get clear...

Applies to: All Hanwha IP camerasIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address ...

 Applies to: PNM-9031RVIssue SummaryIn a PNM-9031RV, sometimes the set angle of view is not maintained and keep tilting down looking at the ground. This can be caused by the plastic unit that holds...