Gwen Martin

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Articles

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  • OnCloud: How do I add video to an incident?

    Applies to: OnCloudSummaryWhen investigating an incident, you often need to collect video evidence. This article details how to add video to an incident.  Prerequisites Create an incident (see OnCl...

  • OnCloud: How do I add comments and files to an incident?

    Applies to: OnCloudSummaryWhen investigating an incident, you can add comments and upload documents, images, or video to an incident. This article explains how to add comments and files to an incid...

  • HealthPro - Users and Accounts: How do I sign out?

    SummaryThis article provides instructions for ending a login session in HealthPro.Signing OutTo sign out of HealthPro:In the top-right corner of the HealthPro interface, click your Profile icon.  C...

  • SightMind: How do I use the Reports page?

    SummaryThis article outlines how to generate a report using the data obtained from SightMind widgets. You can calculate sums or averages from two or three widgets and visualize the results using va...

  • OnCloud: How do I add contributors to an incident?

    Applies to: OnCloudSummaryBy default, users can create an incident. However, only administrators can edit incidents created by other people. This article describes how to add someone to an incident...

  • OnCloud: How do I close an incident?

    Applies to: OnCloudSummaryThis article details the process to close an incident after investigating.PrerequisiteBefore starting, create an incident (see OnCloud: How do I create an incident?).Closi...

  • HealthPro - General: What is the level of cybersecurity?

    SummaryHealthPro has successfully achieved SOC 2 Type II attestation, demonstrating that the security controls supporting Hanwha Vision’s cloud services are effectively designed and operating over ...

  • OnCloud: How do I edit my profile?

    Applies to: OnCloudSummaryThis article provides instructions for updating your profile information, including your avatar, name, and phone number in OnCloud.Editing a ProfileTo edit your profile: L...

  • BLAZE: Network Requirements

    Applies to: BLAZESummaryThe network requirements for Hanwha Vision BLAZE VMS are provided in this article.Network RequirementsThe BLAZE application uses port 8000 by default for incoming requests. ...

  • OnCloud: How do I change my password?

    Applies to: OnCloudSummaryThis article provides instructions for changing your OnCloud password.Changing your PasswordTo change your password: Log in to Cloud Portal.  Navigate to OnCloud.  Clic...