Applies to Models: WAVE Servers

Summary

The Hardware ID (HWID) is a unique 34-digit identifier generated when the WAVE Media Server is installed on a Windows or Ubuntu Linux device. It is based on a combination of software and hardware components of the computing device upon which WAVE is installed. The items used to generate a unique HWID for each computer include the BIOS, Motherboard, RAM, and Network Card (NIC). After installing WAVE on a server, any modification to these software or hardware components results in a change of HWID, thereby invalidating any licenses attached to that device.

This article provides instructions for locating your HWID and license details.

Locating a HWID

Below are two ways of finding your HWID in WAVE.

Method One:

1. Launch the WAVE Desktop Client and go to System Administration by clicking the three-dash icon in the upper left or click Ctrl + Alt + A.
    
2. Click the Licenses tab.
    
3. Select one of the licenses and click Details.
   
   
   
   A dialog box appears that shows the License Type, License Key, and Hardware ID.
   
   

Method Two:

1. Launch the WAVE Desktop Client.
    
2. Navigate to System Administration > Licenses and scroll to the bottom of that page. 
    
3. Select Manual Activation and view the Hardware ID.
   
   

NOTE: The License depicted is a timed license and has an expiration date.
Purchased Recording Licenses do not expire.