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  • Exceeded maximum amount of logins

      This article highlights the cause of being locked out of a camera due to exceeded maximum amount of logins   Users may find when accessing a camera's webpage that they are receiving an error whic...

  • What devices are compatible with Wisenet Viewer

      Wisent Viewer is only compatible with DVRs and NVRs, you cannot make a direct connection to a camera using Wisenet Viewer   NVR4-channelSRN-473S XRN-420S, XRN-410S, QRN-430S, QRN-420S, QRN-410S, ...

  • Search for ANPR events on NVR

      This article covers integrating the Number OK Edge ANPR app events into a NVR   On the NVR go to Settings->Device->Text and click on the Setup button for the corresponding channel the ANPR camera...

  • Record on alarm input

      To record cameras only when an alarm input is activated   Set the cameras that will be recorded on alarm input to record on Event only in the Record schedule   Create an Event rule with alar...

  • SPC-2000/2001 compatibility with Wisenet NVRs

      Generally, Wisenet Controllers (SPC series) via USB port were compatible with CMS (e.g SSM) in Windows PC only. Please refer to the below diagram.       However, since x86 Intel NVRs (e.g PRN-64...

  • SPC-2001 - how to use with a NVR

      The SPC-2001 can be connected directly to a NVRHowever the SPC has two mode, PTZ mode and general control modeTo toggle between these modes you need to press button no 9When in PTZ mode, you c...

  • Multicasting on Hanwha Cameras, Step-By-Step Guide

      The below guide will show the step-by-step process of enabling Multicasting on a Wisenet camera, enabling a network switch, testing the multicast stream using VLC & adding the Multicast stream on...

  • Upgrading from NumberOK Edge to Roadwatch ANPR

      NumberOk Edge is now end of life and upgrading to Roadwatch ANPR is supported if the camera ran NumberOk previously.   Here are the benifits of upgrading to RoadWatch      NumberOk Edge only sup...

  • Using Gmail SMTP as Email Server with Google 2-Step Verification on Hanwha Recorders

      Gmail stopped allowing the use of its SMTP server with your account password since 2022, if users still want to use Gmail as their SMTP Server to send Email Notifications, they will have to use t...

  • Enabling ONVIF Support for Axis Devices

      Unlike Hanwha Vision devices,  Axis devices do not enable ONVIF automatically once you have created the user password. Hence users will need to manually enable the function in order to add the de...