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  • Using Gmail SMTP as Email Server with Google 2-Step Verification on Hanwha Recorders

      Gmail stopped allowing the use of its SMTP server with your account password since 2022, if users still want to use Gmail as their SMTP Server to send Email Notifications, they will have to use t...

  • Enabling ONVIF Support for Axis Devices

      Unlike Hanwha Vision devices,  Axis devices do not enable ONVIF automatically once you have created the user password. Hence users will need to manually enable the function in order to add the de...

  • SolidEdge - Add Partition

      The below article instructs users how to add partitions on our SolidEdge cameras, PNV-A6081R-E1T and PNV-A6081R-E2T A partition is a reserved part of the storage drive such as an SSD that is used...

  • Disconnecting from Wave Sync

      After upgrading to Wave 5.0 you will need to connect your system via Wave Sync as the upgrade will disconnect the Wave Sync account from the Wave system. However connecting after the upgrade may ...

  • SolidEdge - App Re-Installtion

      The below article instructs users how to re-install WAVE on our SolidEdge cameras, PNV-A6081R-E1T and PNV-A6081R-E2T   When the WAVE application has been removed or not installed, the application...

  • Auto discovery of servers in Wave.

      Wisenet Wave has the ability to automatically show locally discovered servers in the Wave client at the log in prompt.     This is not the same as cloud based servers connected via WaveSync.A Wa...

  • Supported analytics on the SolidEDGE PNV-A6081R-E1T & PNV-A6081R-E2T

      SolidEDGE cameras run Wave VMS and can also support the addition of recording up to 5 additional cameras for a total recording solution of 6 cameras.  However they do not support AI and Video ...

  • Wisenet Viewer can't see my camera

      Wisenet Viewer will not connect to a camera directly.Wisenet Viewer will only connect to DVRs and NVR, for s list of compatible DVRs and NVRs    NVR4-channelSRN-473S XRN-420S, XRN-410S, QRN-43...

  • How a time change on a NVR is represented in Wisenet Viewer

      When a time change occurs on a NVR it will create a new timeline. The current timeline will be referred to as Overlapped 0, the timeline for the recordings before the most recent time change are ...

  • How to change the video format from PAL to NTSC on a SPE encoder

      It is possible to change the video format on the SPE-420 & SPE-1640 encoders from PAL to NTSC and vice versa   On the webpage of the SPE, go to Setup -> Video & Audio -> Video Setup and then in t...