1) HASP_CLONE_DETECTED If the installed license driver in SSM server detects H/W changes, etc, there could be a chance that the driver recognises the change as an improper use and shows the er...
In rare cases, users may experience a crash in the Wave Server application or Wave Desktop client. Typically, these are isolated incidents. However, if you are facing a recurring problem take the...
This article addresses an issue users may face with incorrect time synchronisation in SSM If users find that recorded footage of a device which is connected to Wisenet SSM jumps ahead by 1 hour, ...
TID-600R has a Call button as an Intercom, we can set SSM event when pushing the Call button. In the default setting of TID-600R and SSM, the instant pop-up viewer works fine but one feature...
1. Setting Privacy Mask in SSM 2.10 1-1. Permission The user who would like to set Privacy Mask should be in AdminGroup. 1-2. Setup path SSM Console Client > Configuration > Device > Regist...
The below article applies to models: All XRNs. PRNs, and QRNs Summary: If you have determined that you are getting an Error 403 Forbidden while trying to connect to an NVR via Chrome. This m...
To export video from a WRN recorder directly to USB, select the video to export from the timeline and right click - select Export Video from the menu Make sure the USB drive is plugged in and...
The below article demonstrates how to resolve missing storage locations in WAVE for the SolidEdge Cameras, PNV-A6081R-E1T and PNV-A6081R-E2T After the SolidEdge camera has been set up and in Wise...
A guide on conditions to note for the SolidEdge cameras, PNV-A6081R-E1T and PNV-A6081R-E2T regarding the WAVE license key The camera should always be backed up to retain information such as the...
An article on Vulnerability Description affecting SolidEdge products A flaw was detected that allows for a remote code execution during the installation of Wave on the camera device. The Wave s...