Applies to Models: Linux WAVE Servers, WRR, WRT, WRN
Issue Summary:
GUID duplication on Linux-based WAVE servers can block the merging of any servers. A duplicate GUID can cause WAVE Sync service disruptions on non-merged servers as well.
NOTE: These instructions can be used for Linux WRR and WRT servers as well.
Resolution:
1. Click on the Linux version of a Start button in the lower left corner of the screen.
2. Enter Terminal then click on the terminal icon:
3. Enter: ls /usr/local/src/hit/scripts/ and press Enter.
NOTE: If the script version on your device is less than version 1.03,
you should upgrade the OS on that WRN. The re-image instructions are
found in: How do I re-image a WRN series WAVE recorder?
4. Enter cat /opt/hanwha/mediaserver/etc/mediaserver.conf and press Enter.
NOTE: Perform the "cat" command above on both servers and compare the GUID
Example: serverGUID={985fec24-20af-6355-d06d-8e4b416261c1}
Proceed to the next step if a duplicate GUID is discovered.
5. Enter sudo -s
6. Enter the Linux password and press Enter.
NOTE: Password fields in Linux do not progress with spaces, this is a password
mask, simply enter your password.
7. Enter the command: systemctl stop hanwha-mediaserver and press Enter.
8. Enter the command: nautilus to open a graphical user interface and press Enter.
9. In Nautilus, navigate to: /opt/hanwha/mediaserver/etc
10. Locate the mediaserver.conf and delete it.
11. Return to the Terminal window and enter sudo -s
12. Enter the Linux password and press Enter.
13. Enter the command: systemctl start hanwha-mediaserver and press Enter.
NOTE: The WAVE server service will generate a new mediaserver.conf file with a random GUID to
allow for merging with another WRN.
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