Applies to: XNP and PNP series PTZ cameras

In an effort to maintain standards, Hanwha uses the web UI for all knowledge base 
articles pertaining to product configuration. Open Chrome, enter the IP Address 
of your device into the URL bar, and click Enter. If you are not using the web UI 
to configure your device, please refer to the user manual for your product. 

Summary

Auto Tracking is the capability of a PTZ device to track and follow moving objects automatically, managing the camera pan, tilt and focus features. This feature can be used in multiple scenarios; the most common application is surveillance or large areas such as parking lots or stadiums. It is also widely used in the education and retail industry as a tool to track subjects and monitor consumers' behavior. This article details how to set up auto tracking. 

Setting Up Auto Tracking

Setting up Tracking

To set up auto tracking:

1. Log in to the camera.
    
2. Click on the Gear at the top of the window.
   
   
    

3. Select PTZ > PTZ setup.
   
   
    

    

4. Position the camera using the on-screen control stick.
    
5. Click Set Preset.
    
6. Enter a name for your Preset.
    
7. Click Follow up action.
    

8. Select Auto tracking > Auto run.
    

   NOTE: With this setting, Auto Tracking is the Primary function, and Auto run 
   follows once Auto Track disengages.

    

9. Set your Tracking time and click Apply.
    
10. Repeat steps 3-9 until all of your preset positions are entered. 

Setting up Groups

To set up groups:

1. Click the Group tab.
   
   
    
2. Assign your Presets to Group 1 and click Apply.
    

3. Set your Speed. 

   NOTE: The Speed setting is how fast the camera traverses from one preset to 
   another. 64 is almost instant, try using 40 and tune the movement to your 
   preference.

    

4. Set your Dwell time and click Apply.
    

   NOTE: Dwell time is how long the camera remains at the preset in question.

5. Select Analytics > Motion Detection.
    

6. Check Enable Motion Detection.
    

7. Draw an area on the Included tab.
   
   
    

8. Navigate to the Common tab and confirm that the blue min box is not bigger than your intended target(s).
    

9. Select Auto Tracking and set the Camera Height.
   
   
   
    

   NOTE: The height of the camera plays an important role in how the camera 
   determines range to target. The Min Height is 2.5 meters, the max is 30 meters.

   NOTE: Zoom, Maintain Object Size, Display indicator, and Excluded Area are 
   optional.  
   Zoom: Zooms in on the target
   Maintain Object Size: Will try to keep the object the same size for the 
   duration of auto tracking
   Display indicator: Puts a white box around the target
   Excluded Area: Shows your configured Exclusion Area

10. Check Auto Release and click Apply.
     

11. Click Enable Object Auto Tracking and check Vehicle, Person, or Both.
    
    

    NOTE: This applies only to cameras that support "Object Detection" analytics.

12. Click Apply.
     

13. Click the Cross Hair symbol next to the preview window to enable Auto tracking.
    
    

Linking the PTZ

To set up the PTZ:

1. Select PTZ > PTZ Setup > AutoRun.
   
   

2. Set the Mode to Group.
    

3. Set the time.
    

   NOTE: Time refers to how long the camera waits before the AutoRun goes through 
   the Group assigned.

4. Set the Group to 1 and click Apply.