Applies to: Genetec

Summary:

This article provides instructions for adding a Wisenet camera to Genetec Security Center 5.9 and the additional steps needed if the camera has a fisheye lens.

Step By Step Guide:

To add a Wisenet camera to Genetec Security Center 5.9:

1. Open Wisenet Device Manager.
   
   
2. Double-click your camera to load the camera's webpage.
   
   
   
3. Enter and confirm your new password, then click Apply.
   

   NOTE: If a password has already been configured and you need to default 
   the camera, press and hold the Reset button for 5-10 seconds.

   
   
   
4. From the Genetec Config Tool application, click the Video icon.
   
   
   
5. Right-click Archiver and select Unit enrolment.
   
   
   
6. Click Manual add then select Hanwha Techwin from the Manufacturer dropdown menu, select Wisenet from the Product type dropdown menu, and enter the IP address of the camera.

   NOTE: You can find the IP address of the camera in the Wisenet Device 
   Manager results screen. Click Add and close to enroll the camera.

   
   
   TIP: If you see a Bad logon error, move your mouse over the text and an Add button will appear.
   
   Enter the username and password of the camera then click the Add button.
   
   
   
   After a few moments the status should change to Added.
   
   

   NOTE: Sometimes the status in Genetec sticks on Bad logon. To resolve this 
   issue, click Clear All at the bottom of Unit enrollment and add the camera 
   again. The camera has now been added to Genetec Security Center 5.9.

Configuring a Fisheye Camera

The following additional steps are required if the camera has a fisheye lens:

1. From the Video tab, select the newly added camera under Archiver then click Hardware and edit the Lens type.
   
   
   
2. Select your Camera position from the dropdown menu.
   
   

   NOTE: Genetec may not automatically pick the correct lens type and 
   could fail to calibrate.

3. Select the correct Lens Type from the dropdown menu.
   
   
   
4. Click Ok and Apply at the bottom of the page to save changes.
   
   
   The fisheye camera settings are now complete.

Viewing the Newly Added Camera

To view the newly added camera:

1. Open the Security Desk application from the Windows Start menu.
   
   
2. Log in and and select Monitoring.
   
   
   
3. Double-click the newly added camera to see live video.
   
   
   
4. Use the scroll wheel on the mouse or click the Viewing Mode icon to manipulate the image.