# PNV-A9081R # IVA # People counting # Install height
1. Installation case
- Installed PNV-A9081R at 2M height facing to the entrance of a department store for people
counting purpose
2. Symptom
- Installed the camera using Stand type pole and run the IVA people counting but failed
3. Cause
- Camera installation location is too low and close to the monitoring area to obtain enough
viewing angles. Objects entered the scene too large and interference the detecting line, causing
people counting was not able to count correctly (before/after passing the sensing line is not clear)
[Installation height] [IVA setup : Not enough angle of view]
4. Measures
- Comply with guideline : Online help AI page
. Secure enough camera view angle
. Avoid locations affected by strong light, such as sudden lighting changes, direct sunlight, sunsets,
and sunrise
. People counting purpose camera should be installed at ceiling
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