Summary:

Video images are not visible when the camera is monitored by the web page on the external network through DDNS. The connection port in the camera log is changing randomly.

Step By Step Guide:

Cause;

- This is a normal port change that occurs when the router supports the Quick connect function of the product.

- Quick connect item in the camera menu is selected and set DDNS, the port is changed flexibly.

Counterplan:

- Uncheck the Quick connect option in the camera web page.