Trevor Restall
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Activity overview
Latest activity by Trevor Restall-
Trevor Restall created an article,
WAVE Client Freezing or showing OpenGL Error
We have been made aware of an issue where Wave Client freezes and/or shows an OpenGL error. This issue has been seen mostly on Intel UHD Graphics 630 systems. The developers are currently working o...
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Trevor Restall created an article,
Adding NAS Devices to WAVE (SAMBA)
Wisenet Wave provides a simple way to manage storage in a System. Each Media Server can use unlimited local and network storage. If more than one storage location is used the Wave Media Server will...
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Trevor Restall created an article,
How to run the WAVE Client 4.x in limited GPU environments
The Problem: Wave Client will not run on my machine The Wave Client requires a computer (real or virtual) with support for OpenGL 2.1 or higher. Typically this is not an issue but in some case...
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Trevor Restall created an article,
Discontinued: Network Recorder - RAID FAQs SRN-1000 & SRN-4000 (Discontinued Models)
FAQ's as of 2015What is Hanwha NVRs’ RAID type? Is it h/w RAID or s/w RAID?SRN-1000 and SRN-4000 support s/w RAID based on Linux software RAID.What kind of RAID levels do Hanwha NVRs support?SRN-10...
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Trevor Restall created an article,
Overlapped Data and Lost Recordings
Often times when a problem regarding footage loss is reported (i.e. that previously recorded footage can no longer be found or is lost), it is due to adjusting (correcting) the time on the recorde...
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Trevor Restall created an article,
How to Download Core and CSLOG's.
This article only refers to older models of NVR, such as; S models of NVR, QRN-410s, QRN-810s, QRN-1610s, XRN-410s, XRN-810s XRN-1610s, XRN-2010, XRN-3010 and PRN-4011 For newer NVR models, plea...
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Trevor Restall created an article,
Configure Smart Viewer with a recorder
How to configure Smart Viewer with a recorder. This guide will show step by step how to configure Smart Viewer and connect a recorder for live viewing on a local network. Download and install S...
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Trevor Restall created an article,
Smart Viewer - Windows Update From October 11, 2017
(Updated 30/04/20) Stable version has been released (version 4.9.7). Please head over to www.hanwha-security.eu to download the latest version. (Updated 26/10/17) Please use below hotfi...
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Trevor Restall created an article,
Discontinued: Internet Explorer Mode on Microsoft Edge
Some webpages such as https://www.samsungsmartcam.com/ are only compatible with Internet Explorer (IE). However, it is possible to enable IE mode on Microsoft Edge and use that browser instead. Th...
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Trevor Restall created an article,
No AI search results in Milestone Xprotect Smart Client
Wisenet AI cameras can be integrated with Milestone by installing the Hanwha AI plug-in. The Hanwha AI plug-in software and instructions can be downloaded here A common reason for no AI sea...