Elliot Leem

 After upgrading to Wave 5.0 you will need to connect your system via Wave Sync as the upgrade will disconnect the Wave Sync account from the Wave system. However connecting after the upgrade may n...

 Wisenet Wave can be updated in a few different ways, the easiest way is using the in-client update feature, this can be used for both public patches as well as private patches that you may be aske...

 Wisenet Wave has the ability to automatically show locally discovered servers in the Wave client at the log in prompt.  This is not the same as cloud based servers connected via WaveSync.A WaveSyn...

  We have been made aware of an issue where Wave Client freezes and/or shows an OpenGL error. This issue has been seen mostly on Intel UHD Graphics 630 systems.   It is recommended to update the g...

 If you want to create a rule in Wave that occurs when the NVR input is triggered,First you need to select under Event - When > Input Signal on Devices event and then select the cameras on the NVR....

 To disable auto login in Wave client and login as another userClick the 3 lines at the top left of Wave client and select Disconnect from Server You will then see the available servers that are av...

 It is good practice to take regular database backups, this is especially important before making any major changes in Wave, such as a version upgrade. To take a backup...Navigate to system Adminis...

  SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a server, it activates the padlock and the HTTPS protocol and allows ...

 The Problem: Wave Client will not run on my machine Wave Client requires a computer (real or virtual) with support for OpenGL 2.1 or higher.Typically this is not an issue but in some cases, a need...

 In rare cases, users may experience a crash in the Wave Server application or Wave Desktop client. Typically, these are isolated incidents. However, if you are facing a recurring problem take thes...