Jon Henry

Applies to Models: All Smartcam Models   Yes, Smartcams are equipped with Night Vision and can be turned on/off automatically by default or manually.

Applies to Models: All Smartcam Models If you have a strong, stable network connection, then you will be notified within 1~2 seconds after the event is detected.  

Applies to Models: All Smartcam Models Up to 5 users can receive notifications about detected events.To set up E-mail Notifications, follow the steps below:1. Go to Settings -> Notification. Tap th...

Applies to Models: SNH-P6415BN, SNH-P6416BN  1. Check the camera's Wi-fi signal strength to determine whether it is within or out of range from the router.- You can check the Wi-Fi signal strength ...

Applies to Models: SNH-V6435DN, SNH-P6415BN, SNH-P6416BN, SNH-V6431BN, SNH-V6414BN, SNH-C6417BN  Reasons for not being able to view/playback video recordings:1. Check to see if your free 15-day clo...

Applies to Models: SNH-V6435DN   No, you can still use the features listed below without a SmartCloud Plan.In-App Features (No SmartCloud Subscription needed)- Push Notifications- Human Detection- ...

Applies to Models: SNH-V6435DN    Abnormal Sound Detection capabilities vary depending on the surrounding circumstances.For example, when you are setting the sensitivity level, and the surrounding ...

Applies to Models: All Smartcam Models  Check to see if the notification settings is disabled in the SmartCam+ app by following the steps below depending on your smartphone device.iOS (iPhone):Pres...

Applies to Models: SNH-V6435DN   Electrical chimes require more electricity than mechanical chime to operate. So we implemented a wait time to prevent a possible discharge (exhaust) of the internal...

Applies to Models: SNH-V6435DN  To get you started with your doorbell, please follow the steps below. 1. See the list of compatible chimes.[Caution] Make sure to check your chime type. (Mechanical/...