Jon Henry
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Articles
Recent activity by Jon Henry-
Discontinued: What can I do to try and prevent my smartcam from switching to relay mode?
Applies to Models: All Smartcam Models 1. If the camera is connected to the 2nd router, there is a possibility that the camera will be switched to relay mode, so connect the camera to the 1st...
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Discontinued: How can I read the user manual for my smartcam?
Applies to Models: All Smartcam Models 1. You can view the user manual of the camera, web viewer and mobile app in the <User Manual> from <Support> for PC web viewer screen.2. Press <User manual> ...
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Discontinued: What should I pay attention to in terms of the use of microSD cards with my smartcam?
Applies to Models: All Smartcam Models 1. If you insert a microSD card that has been used by a digital camera or other IT device into this product, the microSD card may be automatically formatted ...
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Discontinued: Why am I not able to retrieve the event list for my smartcam?
Applies to Models: All Smartcam Models 1. When you delete an event from the PC web viewer or mobile app, the event information saved in the server is also deleted, and as a result retrieval in a v...
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Discontinued: What is 'Do not Disturb'?
Applies to Models: SNH-V6435DN "Do not Disturb" disables push notifications for events occurred during a selected period of time, except for doorbell push notifications.
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Discontinued: Why is there severe noise when using the interactive audio(2-way talk) with my smartcam?
Applies to Models: All Smartcam Models 1. In the general menu of the camera settings, adjust the <Speaker> and <Microphone> volumes.2. Pressing the 2-way Talk button near the camera will result i...
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Discontinued: Why is the screen frequently interrupted or delayed?
Applies to Models: All Smartcam Models 1. To view a seamless video, the speed of the network speed should be at least 1.5Mbs for a low resolution and 2.0Mbps for a middle resolution (720p).To vie...
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Discontinued: What is 'Rimo'?
Applies to Models: SNH-V6435DN Rimo provides a summary of the previous day events.It is recommended for optimized product usage based on the user's schedule.
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Discontinued: How do I adjust the time settings on Smartcams?
Applies to Models: All Smartcam Models SummaryThis article explains the method to change and adjust the time settings on Smartcams to account for location and Daylight Savings Time adjustments. Cha...
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Discontinued: Why do I see the message: "Sever is under review" when I attempt to access the live feed of my camera using web viewer?
Applies to Models: SNH-V6430 Summary:When attempting to access your camera live feed using web viewer you may encounter the message "Server is under review". In this case, please attempt a restart...