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  Applies to: X-Series Cameras P-Series Cameras Q-Series Cameras S-Series Cameras L-Series Cameras   The "Audio In" has to be enabled for the Profile being Used. Red Arrow - Select the profile be...

  Issue: The new X series box cameras are missing the earth ground connection.   This is not a product defect or design fail. The earth ground of the camera has been relocated on our X series. The ...

  There are several factors that can affect the NVR storage data retention and it would be very difficult to guess how many days an NVR can record video without using the right tool.  The Bandwidth...

  Applies to Models: TID-600R   Summary:This article will take you through the general wiring principles of a door lock.   Step By Step Guide: 1. Select the lock type between N.O. (Normally Open / ...

  De-warping a Fisheye camera on most NVR's is not directly compatible Creating  Panorama views will provide a full de-warped view of the cameras The First and Second Profile on most of our cameras...

  By default, PoE NVRs are set to connect directly to IP cameras.  In cases where the PoE ports are connected to other network switches, the NVR must be put in Manual mode.   In addition, the PoE p...

  Applies to: Network cameras   Issue Summary:A network camera configured with a proper multicast IP address my experience an issue where the device IP can be pinged, but it's feed cannot be displa...

  If the line crossing event does not perform as expected, please try the the recommendations below.   Verify that the Minimum and Maximum setting on the Common tab are correct for the application...

  Model Numbers affected: SPE-1610 and SPE-1610A. SPE-410 and SPE-110 are not affected. Issue: The SPE-1610 and SPE-1610A encoders with the older firmware are rebooting randomly due to a memory lea...

  Applies to Models: PNV-A6081R-E1T (1TB) and PNV-A6081R-E2T (2TB) Summary: The initial firmware for the SolidEDGE camera had an issue where the clock had a discrepancy between what was configured ...